FAQ

Is this website safe and secure?


Yes, we use the latest security measures to protect your details right from the landing page.

Do you ship internationally?


Yes, we ship worldwide on most products, unless mentioned otherwise on the product page of a particular product.

What if my item is faulty?


We aim to provide our customers with products of the highest standard and quality. If you received an item with a manufacturing fault, we will help resolve the problem as fast as possible. If you receive your item but are unhappy with the purchase, we will not refund the item unless it arrived damaged, deformed or significantly different to what was described or pictured on our website.


What happens if my parcel doesn't arrive, or is lost in transit?

Once your parcels have left our supplier's warehouse they are then the property of the courier companies that each supplier chooses. We are legally not responsible for lost or damaged goods. However if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you and potentially refund you.
Contact us at contact@babylandiashop.com

Will all my items arrive together?


That entirely depends on what you order. If you purchase products from the one specific brand we feature, they will arrive together. if they're from different distributors they'll often arrive separately.

Need any further help?


At Baby Landia, we're always working to improve your experience with fast, simple and easy online shopping; we would love to hear your feedback and ideas from placing your order.
Email us at: contact@babylandiashop.com